We're all about you!
As a not-for-profit mutual fund, we work for you – not corporate shareholders or overseas owners. We’ll always put your needs ahead of profits so we can better look after you and your health.
But not like someone you just met in the checkout line that tells you all about their problems. We’re personal in a good way. When you call us, we’ll answer – not a machine. And sure, we’ll give you a member number, but we’ll never treat you like one (unless that’s what you’re into).
We’re to the point!
We know health insurance can be confusing, so we keep it simple and tell it like it is. You’ll always know what you are and aren’t covered for with us. We’ll compare covers with other funds and if ours isn’t the best one for you, we’ll tell you.
We’re value for money!
We know you’d rather be spending your money on something else, so we work hard to make sure you’re getting value for your money. We’re always looking for ways to give more of your premium back to you in benefits or services.
We won’t make you jump through hoops to claim. You’re paying for cover, so you should be able to use it. We’ve got a mobile app, online services and on-the-spot claiming at providers, just to give you a few options (in case you get bored with just one).
We’re loveable! No, really.
Our members actually do love us. Well, 97% of them do (according to our 2017 member survey**), which we think is pretty darn good (because let’s face it - who’s perfect?).
Some of our members even email us out of the blue to say nice things to us, like this one:
“Thank you very much for your high-quality service and support! Like many people I was initially reluctant to pay the cost of private health insurance; however in our dealings with Peoplecare it has made some of the hardest and most stressful times of life a little easier.”
Sound like something you want to be a part of?
** Discovery Research Member Satisfaction Survey 2017