Forgot password

If you've forgotten your password, you'll need to use the main member's/policy holder's date of birth to use this password reset page. This function won't work if you use a partner or child's date of birth.

Your password needs to contain 1 x uppercase character, 1 x number, and be a minimum of 8 characters in length.

Please complete all fields and press Reset It! to register your new password for member services.

You must enter your Member Number
You must enter your date of birth

Security check (*)