We play an active role in several industry associations through which we represent our members’ interests and the interests of smaller health insurers in general.
We have a proven track record in the delivery of management services. We successfully established, registered and managed the Transition Benefits Fund for BHP in the mid ‘90s, achieving significant financial and operational efficiencies for the 8 year life of the fund. Peoplecare managed the transfer of cover and cessation requirements of the fund at the end of its term to meet the strategic objectives of BHP.
We provide management services to National Health Benefits Australia Pty Ltd having secured registration for them as a private health insurer in 2007. This was followed by the successful establishment and ongoing operation of the fund (onemedifund) as a viable and effective health insurer.
Peoplecare was also successful in a tender for the outsourced management of the Reserve Bank Health Society since May 2011.
Peoplecare provides the full range of services for onemedifund and Reserve Bank Health Society, including Customer Service, Claims, Finance, Information Technology, Marketing and Company Secretarial.
Peoplecare Eyes & Teeth
Another big success for Peoplecare has been our venture into the provision of dental and optical services for members based in the Illawarra. Peoplecare Eyes & Teeth was opened in December 2012 to provide access and price advantages for our members. We introduced dental facilities and highly qualified practitioners and co-located these with our newly refurbished optical outlet in Market Street Wollongong.
We view this venture as a pilot for others in the future that we hope to establish in geographical areas where our membership numbers warrant these services. To date, the new service has been highly successful in exceeding our budgeted projections and the level of service our staff have been able to provide.
Peoplecare is one of only four license holders to provide Overseas Student Health Cover in Australia. We operate this business activity through a Marketing & Management Agreement with our partner, Allianz Global Assistance (trading as OSHC Worldcare), who has been taking care of travellers since 1983 and international students in Australia since 2000.
Management of back office services
Peoplecare provides back office management services on behalf of Allianz Global Assistance for the Overseas Students and Overseas Visitors markets.