Terms of use

of Peoplecare Health Limited ABN 95 087 648 753 (Peoplecare) 

By using our website and online services (including our mobile apps), you agree to be bound by and comply with these Terms and Conditions.

We reserve the right to change these Terms and Conditions or the content of our website and online services at any time and without any notice to you. Your continued use of our website and online services means that you accept those changes and agree to be bound by the Terms and Conditions in place at the time you access our website or online services. 

These Terms are subject to the rules contained in the Peoplecare Fund Rules as they apply to any online services and are in addition to any terms:

  • that apply to any specific transactions undertaken by you with us; and 

  • contained in any third party documents and websites accessed via this website. 

Access to our website and online services

We reserve the right and at our sole discretion to deny access to our website or online services without notice if you attempt or engage in any conduct we believe: 
    (a) to be inappropriate, misleading or dishonest; 
    (b) is likely to cause offence to others; 
    (c) is likely to cause harm to our website, our online services, our systems or systems of others; 
    (d) to be in violation of our rights or the rights of any other third party; or 
    (e) does not comply with these terms and conditions. 

Accuracy of our website and online services

We strive to ensure that the content on our website and online services is correct and current however some content may include errors or events may occur which would cause the content to be inaccurate or out of date. 

We do not warrant the accuracy, currency or completeness of the content on our website, our online services or websites operated by third parties and we are not responsible for any loss or damage you may incur as a result of relying on that content. 

Links to other websites

Peoplecare’s website, App, and other online services may include links to programs or services that are provided, managed and operated by our partners. Health or other information collected via these programs or services is encrypted and securely stored by our partners on their servers. By using Peoplecare’s website, App, and online services, and clicking or tapping on these links, some of your personal details which could identify you such as name, date of birth and membership number be securely transmitted to our partner to facilitate your engagement in their program or services. 

Peoplecare will encrypt any such personal information before it is sent, and ensure that our partners encrypt and securely store this information on their hosting framework located in Australia. A variety of security technologies and procedures will be used to protect this information from unauthorised access, use or disclosure.

By proceeding, you agree to the transmission and storage of your information in this way. If you'd like further information about our partner’s privacy policy or security statements, you can access them during the registration process.

Intellectual property

The content on our website and contained in our online services is protected by copyright. The unauthorised use of any of our materials may violate copyright, trademark and other intellectual property laws. Materials on our website or online services must not be modified, framed, reproduced or publicly displayed, performed or distributed, uploaded to a third party or used for any public or commercial purposes without our prior written permission. 

Peoplecare's liability

We will not be liable to you or to any other person for any loss or damage (whether direct, indirect, special, consequential or economic), however caused and whether by negligence or otherwise, which may result directly or indirectly from your use of or access to our website or online services or any material on it. To the extent permitted by law we disclaim all warranties, express or implied. 

To the extent that any applicable law, including the Competition and Consumer Act 2010 (Cth) cannot be excluded or imposes any liability on us, that liability shall be limited to the resupply of the relevant information or product, or the reasonable cost of re-supplying the relevant information or product. 


You agree to indemnify Peoplecare (and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees) harmless and hold them harmless against all loss, actions, proceedings, costs, expenses (including legal fees), claims and damages arising from any claim by a third party arising directly or indirectly out of or in connection with: 
    (a) any breach by you of these Terms; or 
    (b) any suit, claim or demand brought or made against Peoplecare by or due to the conduct, act or omission of: 
        (i) you; or 
        (ii)any person accessing any content through your online services account. 


We treat your personal information with respect and integrity. Our privacy policy relating to your access and use of our site and online services can be accessed here. 

Our privacy policy forms part of these terms and conditions.


We do not warrant that this website, its content or any other material accessible from this website including our online services is free from computer viruses or any other defect or error which may affect your software or systems. You should protect your software and systems by installing and implementing your own security and system checks. We are not liable for any loss or damage to your system which occurs in connection with our website or online services.] 

Click here for further information about your security.

Applicable Law

These terms are governed by the laws of New South Wales, Australia and the parties agree to submit to the non-exclusive jurisdiction of the courts of that State.