Hospital @ Home

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Hospital @ Home

Going to hospital? Want to be back in your own home recovering as soon as possible? Say goodbye to embarrassing hospital gown mishaps and hello to watching trashy TV in your favourite PJs with our Hospital @ Home program!

What is it?

Hospital @ Home is a hospital substitute treatment program that covers you* for health services in the comfort of your home rather than staying in hospital.
It’s a program that lets you receive short-term therapy services such as IV antibiotics and wound care at home – as long as your doctor agrees!

How can it help?

Hospital @ Home can help you recover by assisting with:

  • Nasty infections
  • Wound management
  • Complex medication needs
  • Complex wound care

How does it work?

If you’re having surgery that has a longer stay in hospital for medical services but you’d rather recover at home, let your treating doctor know you’re covered for Hospital @ Home, which is another option for treatment!

If your doctor believes at home treatment would be suitable they can simply refer you to one of our contracted providers who will set you up and develop a care plan that’s right for you.

Listen to the pro though – your doctor will know where the best place is for you to recover so access to the program is dependent on their referral.

Who provides the service?

Peoplecare are lucky enough to have a number of healthcare providers to deliver the best care to our members when they need it.

Your doctor may have heard of Home Support Services (HSS) or Remedy Healthcare. They’re qualified health professionals like registered nurses and they deliver high quality care as any hospital would – so you’re in safe hands!

Who’ll have access to my personal info?

All your treatment info is kept completely confidential by our health care providers. We won’t have access to any personal health info you give them, but if you’d like to read our Privacy Policy to make sure, click here.

Will it make my cover cost more?

Not at all. If you hold one of our hospital covers, you’re fully covered and it won’t cost you a thing – it doesn’t affect your premium with us either! We just pay the bill.

Want to know more?

If you feel you need a little more info before catching up with your doc, give us a buzz or shoot us an email. Better yet why not ask our friendly team of experts who are always super happy to help members.


Ask our experts


*You need to have already served your 12-month waiting period for pre-existing conditions to use this program. This means that if you want to use it in the first 12 months of having or upgrading cover, we’ll need to check with your doctors to make sure it’s not for a condition you already had. The same restrictions on your hospital cover apply to Hospital @ Home services i.e. you won't be eligible to receive any Hospital @ Home services for hospital treatments you're not covered for. The provider will let you know if there are any out-of-pocket fees – in most cases there are no costs!