Chief Executive Officer
Louise joined Peoplecare’s board in 2016 before stepping down from the board to become CEO in March 2023.
Louise is an experienced executive and corporate lawyer and with a diverse background in not-for-profit and commercial enterprises spanning private health insurance, aged care, education and steel manufacturing. Louise has particular expertise in corporate and commercial law, as well as quality, governance and risk management. As a former Senior Legal Counsel for a health fund, Louise has an in-depth understanding of private health insurance operations and regulation.
Louise’s professional qualifications include a Bachelor of Laws (Hons), Bachelor of Science (Psyc), Graduate Diploma in Legal Practice and Graduate Diploma in Applied Corporate Governance. Louise is also a Graduate of the Australian Institute of Company Directors.
Louise is also a Director of the Australian Health Service Alliance (AHSA) and serves on the Risk Committee.
Chief Financial Officer and Company Secretary
Chris is responsible for the provision of all financial management and company secretariat functions and is responsible for both external and internal reporting activities for the organisation. Chris has more than 25 years’ experience in the accounting and finance field, most of which was spent working with organisations in the financial services industry.
His specialist skills include management reporting, statutory reporting, taxation and business planning and compliance. He also has a keen interest in treasury operations.
Chris is an independent Director of Coordinare as well as Chair of the Finance, Audit and Risk Management (FARM) committee.
Chief Marketing and Customer Strategy Officer
Marie has more than 20 years of experience in business performance with a proven track record in commercial management, revenue optimisation, customer outreach, successful marketing strategies, and brand transformation.
Marie leads Peoplecare’s sustainable growth objective. She is responsible for Peoplecare’s marketing, brand, sales, product and pricing, communications, customer value and community relations.
She has a Master's in Marketing from the SKEMA Business School and is graduated from the Australian Institute of Company Directors.
Chief People and Culture Officer
Kate joined Peoplecare in 2024 as the Chief People & Culture Officer, bringing over 20 years of HR leadership experience across the financial and professional services, technology, and health sectors. In her role, she is responsible for driving people, talent, and culture strategies to ensure Peoplecare remains an employer of choice.
She has significant experience in culture change, transforming operating models, building capability, developing leaders and designing impactful talent strategies.
Kate also serves as Chair of the MHFA HR Committee. Her professional qualifications include a Masters of Labour Law and Relations, a Bachelor of Economics and Social Sciences, ICCP executive coaching accreditation, and various culture and leadership assessment accreditations.
Chief Risk Officer
Brett is responsible for leading the governance, risk management, and compliance functions for Peoplecare and its customer insurers. Brett oversees the implementation of Peoplecare’s risk management framework whilst also working to create an effective risk culture within the organisation.
Brett supports the CEO, Executive Team and the Board to ensure all regulatory and governance requirements are met.
Brett brings to the role 13 years of experience in risk management and compliance, 11 years of that in private health insurance.
In 2022 Brett was awarded Business Illawarra’s Outstanding Young Business Leader of the year.
Chief Commercial Officer
James is responsible for Peoplecare’s commercial strategy, specifically the management of Peoplecare’s strategic partnerships and the growth and performance of our managed services business. James also oversees the management of Peoplecare’s Optical and Dental clinic.
James has 20 years’ experience as a principal of a national accounting practice specialising in corporate advisory, restructuring, turnaround and insolvency. His experience covers a wide range of industries including property, construction, retail, hospitality, health services, manufacturing/engineering and professional services.
James is a Member of the Chartered Accountants Australia and New Zealand.
Chief Operating Officer
Scott has 20 years’ experience in financial services and technology across Europe, Asia and Australia. Scott’s 10 years of executive experience includes Chief Operating Officer and Chief Information Officer roles in insurance, financial advice and superannuation.
Scott joined Peoplecare in 2022 and is responsible for running Peoplecare’s operations. His leadership role involves bringing people, technology and service delivery strategies together.
Scott’s skills include business transformation, operating model transformation, strategic planning, project portfolio management, vendor management and technology strategy.
Chief Information Officer 
Pablo began his career at Peoplecare working in various roles including Business, Technology and Innovation Manager, IT and Risk Manager, and Information Technology Manager. He has spent the last 20 years leading technology and enablement teams in private health insurance.
Pablo heads Peoplecare’s IT transformation, technology and innovation.
Pablo’s skills include information and technology strategy, risk management including cyber security, project management and technology transformation. He has a Bachelor of Commerce with a major in Information Systems and a Master of Business Administration.