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Family
in
NSW

What type of cover are you looking for?
What hospital services are most important to you?

Hospital treatment for fertility treatments or procedures.

For example: retrieval of eggs or sperm, In vitro Fertilisation (IVF), and Gamete Intra-fallopian Transfer (GIFT).

Not in this category:

  • Treatment of the female reproductive system is listed separately under Gynaecology.
  • Pregnancy and birth-related services are listed separately under Pregnancy and birth.

Hospital treatment for the investigation and treatment of the back, neck and spinal column, including spinal fusion.

For example: sciatica, prolapsed or herniated disc, spinal disc replacement, and spine curvature disorders such as scoliosis, kyphosis and lordosis.

Not in this category:

  • Joint replacements are listed separately under Joint replacements.
  • Joint fusions are listed separately under Bone, joint and muscle.
  • Spinal cord conditions are listed separately under Brain and nervous system.
  • Management of back pain is listed separately under Pain management.
  • Pain management that requires a device is listed separately under Pain management with device.
  • Chemotherapy and radiotherapy for cancer is listed separately under Chemotherapy, radiotherapy and immunotherapy for cancer.

Hospital treatment for the investigation and treatment of diseases, disorders and injuries of the musculoskeletal system.

For example: carpal tunnel, fractures, hand surgery, joint fusion, bone spurs, osteomyelitis and bone cancer.

Not in this category:

  • Chest surgery is listed separately under Lung and chest.
  • Spinal cord conditions are listed separately under Brain and nervous system.
  • Spinal column conditions are listed separately under Back, neck and spine.
  • Joint reconstructions are listed separately under Joint reconstructions.
  • Joint replacements are listed separately under Joint replacements.
  •  Podiatric surgery performed by a registered podiatric surgeon is listed separately under Podiatric surgery (provided by a registered podiatric surgeon).
  • Management of back pain is listed separately under Pain management. Pain management that requires a device is listed separately under Pain management with device.
  • Chemotherapy and radiotherapy for cancer is listed separately under Chemotherapy, radiotherapy and immunotherapy for cancer.

Hospital treatment for the investigation and treatment of the brain, brain-related conditions, spinal cord and peripheral nervous system.

For example: stroke, brain or spinal cord tumours, head injuries, epilepsy and Parkinson’s disease.

Not in this category:

  • Treatment of spinal column (back bone) conditions is listed separately under Back, neck and spine.
  • Chemotherapy and radiotherapy for cancer is listed separately under Chemotherapy, radiotherapy and immunotherapy for cancer.

Hospital treatment for the investigation and treatment of breast disorders and associated lymph nodes, and reconstruction and/or reduction following breast surgery or a preventative mastectomy.

For example: breast lesions, breast tumours, asymmetry due to breast cancer surgery, and gynecomastia.

Not in this category:

  • This clinical category does not require benefits to be paid for cosmetic breast surgery that is not medically necessary.
  • Chemotherapy and radiotherapy for cancer is listed separately under Chemotherapy, radiotherapy and immunotherapy for cancer.

Hospital treatment for surgery to the teeth and gums. This covers hospital accommodation, theatre fees, anaesthetist fees and other medical fees.

For example: surgery to remove wisdom teeth, and dental implant surgery.

Hospital insurance does not provide benefits towards surgical fees from your treating dentist or oral surgeon. Benefits towards these fees may be claimable from extras cover.

Hospital treatment for dialysis treatment for chronic kidney failure.

For example: peritoneal dialysis and haemodialysis.

Hospital treatment for the investigation and treatment of the digestive system, including the oesophagus, stomach, gall bladder, pancreas, spleen, liver and bowel.

For example: oesophageal cancer, irritable bowel syndrome, gall stones and haemorrhoids.

Not in this category:

  • Endoscopy is listed separately under Gastrointestinal endoscopy. Hernia and appendicectomy procedures are listed separately under Hernia and appendix.
  • Bariatric surgery is listed separately under Weight loss surgery.
  • Chemotherapy and radiotherapy for cancer is listed separately under Chemotherapy, radiotherapy and immunotherapy for cancer.

Hospital treatment for the investigation and treatment of the ear, nose, throat, middle ear, thyroid, parathyroid, larynx, lymph nodes and related areas of the head and neck.

For example: damaged ear drum, sinus surgery, removal of foreign bodies, stapedectomy and throat cancer.

Not in this category:

  • Tonsils, adenoids and grommets are listed separately under Tonsils, adenoids and grommets.
  • The implantation of a hearing device is listed separately under Implantation of hearing devices.
  • Orthopaedic neck conditions are listed separately under Back, neck and spine.
  • Sleep studies are listed separately under Sleep studies.
  • Chemotherapy and radiotherapy for cancer is listed separately under Chemotherapy, radiotherapy and immunotherapy for cancer.

Hospital treatment for the investigation and treatment of the eye and the contents of the eye socket.

For example: retinal detachment, tear duct conditions, eye infections and medically managed trauma to the eye.

Not in this category:

  • Cataract procedures are listed separately under Cataracts.
  • Eyelid procedures are listed separately under Plastic and reconstructive surgery.
  • Chemotherapy and radiotherapy for cancer is listed separately under Chemotherapy, radiotherapy and immunotherapy for cancer.

Hospital treatment for the investigation and treatment of the heart, heart-related conditions and vascular system.

For example: heart failure and heart attack, monitoring of heart conditions, varicose veins and removal of plaque from arterial walls.

Not in this category:

  • Chemotherapy and radiotherapy for cancer is listed separately under Chemotherapy, radiotherapy and immunotherapy for cancer.

Hospital treatment for surgery for joint reconstructions.

For example: torn tendons, rotator cuff tears and damaged ligaments.

Not in this category:

  • Joint replacements are listed separately under Joint replacements.
  • Bone fractures are listed separately under Bone, joint and muscle.
  • Procedures to the spinal column are listed separately under Back, neck and spine.
  • Podiatric surgery performed by a registered podiatric surgeon is listed separately under Podiatric surgery (provided by a registered podiatric surgeon).

Hospital treatment for care where the intent is primarily providing quality of life for a patient with a terminal illness, including treatment to alleviate and manage pain.

Hospital treatment which is medically necessary for the investigation and treatment of any physical deformity, whether acquired as a result of illness or accident, or congenital.

For example: burns requiring a graft, cleft palate, club foot and angioma.

Not in this category:

  • Plastic surgery that is medically necessary relating to the treatment of a skin-related condition is listed separately under Skin.
  • Chemotherapy and radiotherapy for cancer is listed separately under Chemotherapy, radiotherapy and immunotherapy for cancer.

Hospital treatment for investigation and treatment of conditions associated with pregnancy and child birth.

Not in this category:

  • Treatment for the baby is covered under the clinical category relevant to their condition. For example, respiratory conditions are covered under Lung and chest.
  • Female reproductive conditions are listed separately under Gynaecology.
  • Fertility treatments are listed separately under Assisted reproductive services.
  • Miscarriage and termination of pregnancy is listed separately under Miscarriage and termination of pregnancy.
Hospital treatment for the investigation and treatment of blood and blood-related conditions.
 
For example: blood clotting disorders and bone marrow transplants.
 
Not in this category:
  • Treatment for cancers of the blood is listed separately under Chemotherapy, radiotherapy and immunotherapy for cancer.

Hospital treatment for surgery to remove a cataract and replace with an artificial lens.

Hospital treatment for chemotherapy, radiotherapy and immunotherapy for the treatment of cancer or benign tumours.

Not in this category:

  • Surgical treatment of cancer is listed separately under each body system.

Hospital treatment for the investigation and management of diabetes.

For example: stabilisation of hypo- or hyper- glycaemia, contour problems due to insulin injections.

Not in this category:

  • Treatment for diabetes-related conditions is listed separately under each body system affected. For example, treatment for diabetes-related eye conditions is listed separately under Eye.
  • Treatment for ulcers is listed separately under Skin.
  • Provision and replacement of insulin pumps is listed separately under Insulin pumps.

Hospital treatment for the diagnosis, investigation and treatment of the internal parts of the gastrointestinal system using an endoscope.

For example: colonoscopy, gastroscopy, endoscopic retrograde cholangiopancreatography (ERCP).

Not in this category:

  • Non-endoscopic procedures for the digestive system are listed separately under Digestive system.

Hospital treatment for the investigation and treatment of the female reproductive system.

For example: endometriosis, polycystic ovaries, female sterilisation and cervical cancer.

Not in this category:

  • Fertility treatments are listed separately under Assisted reproductive services.
  • Pregnancy and birth-related conditions are listed separately under Pregnancy and birth.
  • Miscarriage or termination of pregnancy is listed separately under Miscarriage and termination of pregnancy.
  • Chemotherapy and radiotherapy for cancer is listed separately under Chemotherapy, radiotherapy and immunotherapy for cancer.



Hospital treatment for the investigation and treatment of a hernia or appendicitis.

Not in this category:

  • Digestive conditions are listed separately under Digestive system.

Hospital treatment for the treatment and care of patients with psychiatric, mental, addiction or behavioural disorders.

Psychoses such as schizophrenia, mood disorders such as depression, eating disorders and addiction therapy are covered.

Hospital treatment to correct hearing loss, including implantation of a prosthetic hearing device.

Not in this category:

  • Stapedectomy is listed separately under Ear, nose and throat.

Hospital treatment for the provision and replacement of insulin pumps for treatment of diabetes.

Hospital treatment for surgery for joint replacements, including revisions, resurfacing, partial replacements and removal of medical devices or human tissue products.

For example: replacement of shoulder, wrist, finger, hip, knee, ankle, or toe joint.

Not in this category:

  • Joint fusions are listed separately under Bone, joint and muscle.
  • Spinal fusions are listed separately under Back, neck and spine.
  • Joint reconstructions are listed separately under Joint reconstructions.
  • Podiatric surgery performed by a registered podiatric surgeon is listed separately under Podiatric surgery (provided by a registered podiatric surgeon).

Hospital treatment for the investigation and treatment of the kidney, adrenal gland and bladder.

For example: kidney stones, adrenal gland tumour and incontinence.

Not in this category:

  • Dialysis is listed separately under Dialysis for chronic kidney failure.
  • Chemotherapy and radiotherapy for cancer is listed separately under Chemotherapy, radiotherapy and immunotherapy for cancer.

Hospital treatment for the investigation and treatment of the lungs, lung-related conditions, mediastinum and chest.

For example: lung cancer, respiratory disorders such as asthma, pneumonia, and treatment of trauma to the chest.

Not in this category:

  • Chemotherapy and radiotherapy for cancer is listed separately under Chemotherapy, radiotherapy and immunotherapy for cancer.

Hospital treatment for the investigation and treatment of the male reproductive system including the prostate.

For example: male sterilisation, circumcision and prostate cancer.

Not in this category:

  • Chemotherapy and radiotherapy for cancer is listed separately under Chemotherapy, radiotherapy and immunotherapy for cancer.

Hospital treatment for the investigation and treatment of a miscarriage or for termination of pregnancy.

Hospital treatment for pain management that does not require the insertion or surgical management of a device.

For example: treatment of nerve pain and chest pain due to cancer by injection of a nerve block.

Not in this category:

  • Pain management using a device (for example an infusion pump or neurostimulator) is listed separately under Pain management with device.

Hospital treatment for the implantation, replacement or other surgical management of a device required for the treatment of pain.

For example: treatment of nerve pain, back pain, and pain caused by coronary heart disease with a device (for example an infusion pump or neurostimulator).

Not in this category:

  • Treatment of pain that does not require a device is listed separately under Pain management.

Hospital treatment for the investigation and treatment of conditions affecting the foot and/or ankle, provided by a registered podiatric surgeon, but limited to cover for: accommodation; and the cost of medical devices or human tissue products as listed in the Prescribed List of Medical Devices and Human Tissue Products set out in the Private Health Insurance (Medical Devices and Human Tissue Products) Rules, as in force from time to time.

Note: Insurers are not required to pay for any other benefits for hospital treatment for this clinical category but may choose to do so.

Hospital treatment for physical rehabilitation for a patient related to surgery or illness.

For example: inpatient and admitted day patient rehabilitation, stroke recovery, cardiac rehabilitation.

Hospital treatment for the investigation and treatment of skin, skin-related conditions and nails. The removal of foreign bodies is also included. Plastic surgery that is medically necessary and relating to the treatment of a skin-related condition is also included.

For example: melanoma, minor wound repair and abscesses.

Not in this category:

  • Removal of excess skin due to weight loss is listed separately under Weight loss surgery.
  • Chemotherapy and radiotherapy for cancer is listed separately under Chemotherapy, radiotherapy and immunotherapy for cancer.

Hospital treatment for the investigation of sleep patterns and anomalies.

For example: sleep apnoea and snoring.

Hospital treatment of the tonsils, adenoids and insertion or removal of grommets.

Hospital treatment for surgery that is designed to reduce a person’s weight, remove excess skin due to weight loss and reversal of a bariatric procedure.

For example: gastric banding, gastric bypass, sleeve gastrectomy

What general treatments do you need cover for?

1-day waiting period.

Benefit percentage: 100%.

What's covered 100% nationwide What's not covered
  • Emergency ambulance treatment and transport to hospital via road, air and sea by a state ambulance provider
  • Non-emergency road and air ambulance transport by a state ambulance provider
  • Emergency ambulance treatment without transport
  • Emergency ambulance transport between hospitals
  • Unlimited nationwide
  • General patient transport, e.g. hospital to home, nursing home, medical appointments
  • Ambulance subscriptions, fees and state-based levies
  • Ambulance services that are paid for by the Government, compensation or other kinds of insurance
  • Any transport provided by a non-recognised state ambulance provider

 

2 month waiting period.

1 initial consultation per year per service.

  • Chinese herbal consults
  • Remedial massage
  • Acupuncture
  • Dietetics

2 month waiting period.

1 initial consultation per year per service.

Preventative, x-rays, basic restorations, basic surgery & extractions.

2 month waiting period.

^There are some tricky rules about dental item numbers and some sub-limits in all levels of dental cover. Please make sure you contact us for a quote before getting treatment.

6 month waiting period.

  • Equipment (every 3 years)
  • Health aids & services (such as home nursing)
  • Orthotics (custom made or heat moulded - every 2 years)

2 month waiting period.

Travel expenses. Conditions apply. Please call us for more information and eligibility.

6 month waiting period.

24 month waiting period.

Periodontics, endodontics, crowns & bridges, implants & dentures.

12 month waiting period.

12 month waiting period.

After the standard PBS amount has been deducted.

2 month waiting period.

Pharmacy benefits can be claimed for prescription medication that costs more than the current Pharmaceutical Benefit Scheme (PBS) amount. This amount changes on 1 January every year and is $31.60 as at 1 January 2024.

2 month waiting period.

  • Set benefits (Initial & Standard consultation):
    • Physiotherapy
    • Occupational therapy
    • Orthoptics (eye therapy) 
  • Percentage benefit:
    • Exercise physiology
    • Hydrotherapy

1 initial consultation per year per service except physiotherapy which has 2 initial consultations per year.

Chiropody.

2 month waiting period.

1 initial consultation per year per service.

Psych/group therapy.

2 month waiting period.

1 initial consultation per year per service.

2 month waiting period.