How do I use telehealth extras benefits?
Learn about claiming telehealth benefits on your extras cover. We’re here to help with this short explainer.
The short answer is you don’t have to. Read our 2-minute explainer that could save you big dollars.
Having hospital cover means you can choose whether you want to be treated as a private or public patient. If you go to a public hospital, you’ll be asked to sign a Patient Election Form, which tells the hospital whether you want to be admitted as a private or public patient.
The thing is, having hospital cover doesn’t mean that you can’t or shouldn’t ever go public. You have the right to be fully covered by Medicare as a public patient if that’s what you choose. Whatever you choose, the hospital and your specialist should tell you what your out-of-pocket costs will be before you’re admitted (this is called Informed Financial Consent).
One way to reduce your out-of-pocket expenses in an emergency admission to hospital is to enter as a public patient.
It’s entirely up to you if you want to use your hospital cover in an emergency. However, we think there are some good reasons to consider your options.
Once you elect to use your hospital cover, you’re locked in to paying all out-of-pocket expenses that are billed to you.
Planned surgery, also called elective surgery, is what private hospital cover does best. You still have a choice to go public, but there may be some compelling reasons not to.
The real advantages of private hospital cover are to use it in a private hospital so that you avoid the long public hospital waiting times and you choose who provides your care.
In the end, the choice is up to you. But at least now you have the basic info to make an informed decision.
Learn about claiming telehealth benefits on your extras cover. We’re here to help with this short explainer.
Tax time doesn't have to be taxing: our (relatively) pain-free guide to EOFY and health insurance.
You’ve got a niggle and you just want to get it sorted as fast as possible. Here’s some info on where to get it sorted.